Shipping Guides
SHIPPING & DELIVERY
ImportCrate.com ships only to continental U.S. destinations via FedEx or UPS.
Orders are typically shipped within two to three (2 – 3) business days from the time we received your order, and after payment has been verified. Orders with a quantity of one pallet or more are typically shipped within three to five (3 - 5) business days.
Delivery Days:
Most ground-shipped packages are delivered within 5 to 10 business days from the day they are shipped.
Shipping Rates:
Shipping rates are based on the weight of the total order. Most of our prices are inclusive of shipping charges. For items that are exclusive of shipping charges, the total shipping charge will be displayed on the last page of the order form, before you submit your order.
Shipping Delays:
On occasion there may be unforeseen delays in shipping your order; we will notify you via phone or email.
Standard Shipping
Standard Shipping is shipped based on the quantity that you're are ordering.
- 3 to 5 business days
- Items may be shipped by a variety of carriers
- Orders are shipped only to a physical location
- Deliveries to Alaska, Hawaii, and P.O. boxes may take longer
- Signature upon delivery required for shipments over $100
Free Shipping
Free shipping applies only to standard ground shipping within the forty-eight (48) contiguous United States.
Alaska/Hawaii
Orders shipped to Alaska and Hawaii are charged additional shipping fees.
International Orders
Taxes, duties, brokerage fees, and expenses related to importation and compliance with local import country laws are exclusively the responsibilities of the recipient.
Redelivery Fees
If the shipping address entered in the order is an invalid address and a change of address is requested by the customer after the shipment has been made, a fee of $15 per package is charged to the customer. This is a fee that our shipper FedEx charges us for a change of address.